Live Shopping Policy

Live Shopping/Invoice Payments

Before shopping please be sure that you have registered https://loyalshops.com/p/SSG/liveregistration

1. Claiming items responsibly: Customers should only claim items during our live sale if they genuinely intend to purchase them. This helps ensure that the inventory is accurately managed and prevents other potential customers from missing out on the items they want. If you need to remove an item from your cart please do so during the live by commenting PASS & ITEM NUMBER

2. Prompt payment: Once a customer has claimed an item and received an invoice, it is expected that they will promptly pay for the item. This allows us to process the order efficiently and fulfill our customers' purchases.

3. Responsible shopping: Customers should be mindful of their financial capabilities and only claim items they can afford to pay for. If a customer knows they will not be able to pay the invoice or cannot afford to shop at that time, it is recommended that they wait for another live sale.

4. Invoices: Invoices are sent immediately after the live shows and are due upon receipt with a grace period until 10 am cst the following morning.

5. Unpaid Cancelled Invoices: Please note that if your invoice is canceled due to non-payment, a $10 reinstatement fee will be required to resume shopping.